Terms and Conditions: Schedule A

FYIN is excited to partner with your company and to share our vast expertise in digital media.

With FYIN as part of your team, you will have the equivalent of one employee per FTE accommodated through a variety of our team members. This allows us to address any specific need that you may have with the appropriate specialist. Fyin.com will become an extension of your own company – a branch of your online marketing and IT Departments. After identifying key objectives, FYIN will work thoroughly with you to ensure your monthly goals are well-defined so our staff can accomplish your development cycle. It is FYIN's policy that payment is received before scheduling work to commence.


What is an FTE?

Our service plans are based on a Full-Time Equivalent (FTE). This allows you to have collaboration between a team of experts with a blended rate. Our resources are scalable to meet your needs. FYIN follows the U.S. Federal Government Accountability Office definition of an FTE as the total hours worked divided by the maximum number of compensable hours in a full-time schedule as defined by law.


12-Month Support Package

Support packages are priced as a blended rate per month. Services include CMS development, Digital Marketing, Search Engine Optimization, and Pay Per Click Advertising.

Per Month
Weeks FTE Rate
4 1 FTE $15,000
3 3/4 FTE $12,000
2 1/2 FTE $8,500
1 1/4 FTE $5,000
0.5 1/8 FTE $2,600
0.25 1/16 FTE $1,400

A 12-Month Support Package may be canceled within 30 business days, Fyin.com will adjust previous invoices to our  Standard Monthly Blended Rates.

6-month Support Packages available for a small upcharge. 

View Advanced Development add on fees.


Advanced Development

An additional fee is required for projects utilizing:

  • Ecommerce
  • Integrations
  • Okta
  • SAML
  • Salesforce
  • SSO
Per Month
Weeks FTE Rate
4 1 FTE $18,000
3 3/4 FTE $15,000
2 1/2 FTE $10,750
1 1/4 FTE $6,000
0.5 1/8 FTE $3,600
0.25 1/16 FTE $2,400

Enhanced SLA

Start your new requests within 2 business days - $2,000/month.


Platinum Support

With FYIN's Platinum Support you get all the benefits of our Enhanced SLA and 24/7 support for production issues - $5,000/month.


Named Resource

Want to work with a specific team member? We offer a Named Resource option. With an additional premium, you can request a Subject Matter Expert (SME). This add-on allows you to choose your preferred FYIN team member. - $2,000/month


Onsite / Travel

Your FYIN team member(s) are available to work on-site at your location for a limited number of days. Cost of airfare will be determined at the time of commitment. Daily travel expenses per team member is an additional $400 per day for lodging, meals, and local transportation while at your location.


Changing Support Packages

Support Packages may be changed as needed, subject to availability.


After Hours and Emergency Rates

After hours support will be billed at quadruple time without Platinum Support.


Extras

Extras Rate
HTTPS / SSL Setup $500
Shared Hosting $150
Cloudflare CDN $500
Umbraco Forms $150
UX / UI Analytics $150
Domain Renewal $20

Prepaid Standard Blended Rates

FTE Rate
Full Time - One FTE $21,000
Full Time - 3/4 FTE $16,500
Part Time - ½ FTE $11,500
Lite - ¼ FTE $7,000